Physician Expedites ED Boarding with Access to Streaming Operational Data

Providence St. Joseph Burbank ED Medical Director Celina Barba-Simic MD knew something had to change. It was February 2018. Like many EDs dealing with cold and flu season, their ED was experiencing high patient volumes. This created lengthy wait times. Understandably patients and their caregivers were frustrated. In fact, physicians immediately felt behind as soon as they started their shifts.

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Molly Maron
Solving ED Throughput is Simple When Caregivers Can See Their Own Data

ED boarding times impact quality. In 2011, CMS published a set of performance measures that highlighted the ED. “ED-1, Admit Decision Time to ED Departure Time for Admitted Patients” was an important measure. As the measure stated,” Reducing the time patients remain in the emergency department can improve access to treatment and increase quality of care. Reducing this time potentially improves access to care specific to the patient condition and increases the capability to provide additional treatment.”

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Molly Maron